BRIGHTWIREIT that keeps your business running
Monthly plans for small businesses in the Methow Valley, Leavenworth and beyond. Everything is handled remotely by a local team: 100% remote, no on-site visits.
Three ways to stay covered
Keep Running
For shops and small cafés with a few computers that mostly look after themselves.
100% remote, no on-site visits
- 24/7 device monitoring and alerts
- Automatic security and software updates
- Enterprise-grade endpoint protection
- Remote help desk during business hours
- Hardware advice and trusted local referrals
Fully Covered
For inns, venues and busy cafés that run on bookings, guest data and shared devices.
100% remote, no on-site visits
- Everything in Keep Running
- Endpoint threat detection and response
- Cloud backup for every computer
- Microsoft 365 or Google Workspace backup
- Website care: hosting, uptime, updates and spam-protected forms
- Priority help desk and an annual security checkup
Hands-Off
For multi-location businesses that want IT fully off their plate.
100% remote, no on-site visits
- Everything in Fully Covered
- 24/7 managed threat detection
- Extended-hours support
- Remote staff onboarding and offboarding
- Ship-and-swap: replacement devices preconfigured and shipped ready to plug in
- Quarterly staff security training
Add what you need
Email & domain setup
Google Workspace or Microsoft 365, custom-domain email, and the records that keep your mail out of spam.
Remote network management
Monitoring and settings for business and guest Wi-Fi on cloud-managed gear.
Ship-ready routers & Wi-Fi kits
Equipment chosen and configured for you, shipped ready to plug in, with setup help by video call.
POS & booking setup
Clover, Square and booking systems connected to your website.
AI phone & chat assistants
After-hours call answering and a website chat assistant that captures bookings.
Security checkup
A one-time review with password manager and two-factor sign-in rollout.
Staff training
Practical phishing and security awareness for your team.
Remote by design
We support you by remote access, phone and video. Nobody needs to wait for a truck roll.
When hardware fails
We diagnose it remotely, recommend a replacement, and refer a trusted local tech if hands are needed. On Hands-Off, we ship a ready-to-use replacement.
Pricing
Every business is different. We'll recommend a plan and quote it after a short call.
Find the right plan
Book a short call and we'll recommend a plan for your business.